Platform Security
The SigTech platform is a cloud-native, fully-hosted SaaS platform. The platform is designed to be secure by default with segregation of resources and responsibilities, strong access controls and multi-factor authentication, vulnerability management, and continuous logging and monitoring used to protect our infrastructure at all times.
Protecting Customer Data
At SigTech, we prioritize the security of our customers’ data, employing a robust, multi-layered strategy. All customer data is encrypted both in transit and at rest using industry-leading standards, and strict access control measures are in place, ensuring only authorized personnel can access data. Regular security audits and continuous monitoring help us identify and mitigate potential vulnerabilities, while we also partner with third-party firms for penetration testing and vulnerability assessments.
Compliance
We are committed to protecting the privacy and security of our customers’ data. We are an ISO 27001 certified organization, undergoing regular audits by an independent third-party firm. We are also fully compliant with the General Data Protection Regulation (GDPR). As we handle personal data from customers worldwide, including those residing within the EU, we have instituted data processing protocols that strictly adhere to GDPR guidelines.
Product Security
Security is incorporated throughout the entirety of our software development life cycle allowing us to quickly identify and resolve any issues during the development process. We regularly perform threat modeling and internal and external penetration tests in order to identify all risks related to the SigTech networks and applications. Software releases are strictly controlled and follow our standard change management procedures.
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What python libraries do you support?
Many open-source Python libraries are available to users on the SigTech platform, including NumPy for numerical analysis; pandas for time series analysis; SciPy for scientific computing, statsmodels for statistical tests, scikit-learn for machine learning and many more. Please contact us if you would like more open-source libraries added to our platform.
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Are my strategies and data safe on your platform?
Cyber security is of utmost importance to us and our customers. Our system is designed so that all proprietary data are encrypted both at rest and in transit. We have been awarded certification to ISO 27001. ISO 27001 is the most widely adopted information security standard globally. It’s published by the International Standardization Organization (ISO) and sets out the policies and procedures needed to protect an organization, including all the risk controls (legal, physical and technical) necessary for robust IT security management. By becoming ISO 27001 certified, SigTech reconfirmed its deep commitment to ensuring that adequate security controls are in place to protect customer information and data from being accessed, corrupted, lost or stolen.
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How to report a security issue?
Should you come across a potential security issue within SigTech’s systems, reach out to us at [email protected]. We kindly request that you refrain from publicly disclosing the issue until we have had an opportunity to investigate and resolve it.
Please note, we do not offer any form of reward or bug bounty for issues reported to us.
