Cookie Policy

How SigTech uses Cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We use the following cookies:

Necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical or performance cookies. These cookies allow us to recognise, measure and track your use in anonymous form. The information collected includes the number of visitors to our site and/or users of our services, where you have come to our site from and the pages that you have visited. This helps us to improve the way our site and/or services work, for example, by determining whether you can find information easily, or by identifying the aspects of the site and/or services that are of the most interest to you.

Marketing cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and any advertising displayed on it more relevant to your interests.

Other cookies. These are third party cookies over which we have no control and may include, for example, advertising networks and providers of external services like web traffic analysis services. 

Below is a list of third party cookies we use which are likely to be analytical cookies, performance cookies or targeting cookies:

    • Google Analytics. Our third-party analytics tool provider (a web analytics service provided by Google, Inc., whose servers may be in the UK, EU or in the USA). Google Analytics is a Google product which helps us understand how people engage with our website, using a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to Google. The information obtained through these cookies may be disclosed to, or collected directly by, Google Analytics. For more information about Google Analytics’ cookie and information practices (including the types of cookies used and their expiration date), please visit the link here: Google Analytics.
    • HubSpot. We use these cookies to collect information about how visitors use our site. HubSpot tracks visitors using browser cookies. These cookies track a visitor’s movements as they navigate across the different pages of our website. The cookies will only personally identify website visitors if they are an existing contact in our system. Visitors who are not contacts in our system will be assigned a cookie but will be tracked anonymously and will not be personally identified. For more information about HubSpot’s cookie and information practices (including the types of cookies used and their expiration date), please visit the link here: HubSpot Privacy Policy.
    • Hotjar. We use these cookies in order to better understand our users’ needs and to optimise our service and experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymised user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
    • LinkedIn. We install a custom LinkedIn pixel on our website which enables LinkedIn to create a cookie in the browser of any visitors, meaning a LinkedIn account holder can be retargeted via LinkedIn advertising. To find out more about LinkedIn’s pixel, please visit the link here: LinkedIn Cookie Policy
    • Zendesk. We use the Zopim __zlcmid cookie from Zendesk to store unique user IDs of individuals with access to our online platform to triage support requests on the platform.

To deactivate the use of third party advertising cookies, you may visit the relevant third party webpage to manage the use of these types of cookies.

You can choose which analytical and targeting cookies we can set by opening our Cookie Settings. Please note that if you use your browser settings to block cookies (including essential cookies) the functionality of our site and/or services may be impaired and you may not be able to access all or parts of our site and/or services.

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